About Us
History
Expert in computer sales, manufacturing, repair, upgrades, software installation and testing.
In the Electronic Industry since 1972 providing a variety of services to the Department of the Navy and Department of Defense in aircraft support, systems support and technical training.
From 1989 to 1996 operated as Computer Consulting and Training here in Jacksonville Florida providing Web Site/Network Administration, PC hardware, Software support and training to the general public while at the same time providing technical
support and being in an "on call" status for the U.S. Navy in regard to their avionic systems support through ATE (Computerized Automatic Test Equipment) for multiple aircraft platforms.
In 1996, Computer Consulting and Training was retired due to the hectic schedule required by the Government in regard to their systems support requirements. (Can we spell mistake?)
We're back! Since 1999 we've been providing PC repair and system upgrades as
well as custom built Computers for home and small business users using name
brand components and software. Combined with a variety of web hosting
services and domain registration, our diversity has allowed us to grow consistently
over the years.
Future
We build a great Computer System. We don't believe you have to be the
biggest to be the best. We do not build $399.00 Wal-Mart Computers and for
good reason. Most of our customers do not want a machine whose growth has
been stunted as soon as it's taken out of the box. We do not choose to
build that type of PC. Call it pride, or call it customer satisfaction
but we want you to be as proud of your computer's capabilities as we are as
proud of building one for you. For the small amount extra you might pay
for a custom build it can mean years of additional use and further expansion and
actually is a better value for your money. And, ask yourself this, can you
call Wal-Mart when you have a question? No.
We do not concentrate on selling refurbished machines much like
CompUSA and Tiger Direct. A refurbished machine is a machine that didn't
work for someone else. 30 day warranty? 90 Day? Do you take
the risk? Do you pay extra for a real warranty?
"You'll build your own". Great!! Newegg!! Yeah
that's the ticket. Buy it all on-line. Okay, what kind of warranty
do you get there? Again, most of the time, 30 days, after that the
manufacturer is who you have to deal with. Do you know that if the product
is faulty, you still have to pay them or most on-line retailers a re-stocking
fee, plus you have to pay to ship it back? Again, it's broken or faulty,
and you have to pay them a fee plus pay to ship it to get "some" of YOUR money
back? Sometimes, you make out and sometimes you don't.
Let's see... You buy a main board for $100.00, it's bad.
You're disgusted with it, it does not work. You want your money back.
You get your RMA, You ship it back ground or cheapest method. You pay
$15.00 to ship it. They receive it, and charge you a restocking fee of
15%. Another $15.00 plucked from your wallet. The math says you're
out $30.00 (shipping plus restocking). The manufacturer replaces it for
them free and the retailer gets almost half the cost from you for selling you
NOTHING.
You've paid for the part (+$100), you've paid to have it shipped to you (-$15), you've paid to
ship it back (-$15), you've paid to get some of your money back (-$15). Yes, we hear people tell
us all the time, they can get it cheaper on the Internet. :o)
Do you really? Think about it. Always, always consider support.
We won't even mention what you have to do to get something
replaced from the manufacturer or the time involved. You can't be in a
hurry there.
Small computer companies come and go. When shopping for a
custom machine, by all means shop around, but see us last.
We're here to stay.
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